At FastenMaster our #1 priority is helping our PROs not only accomplish their projects, but also improve their businesses. Use this FAQ for answers from our world-class technical and sales support teams.
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FlatLOK – TORX® ttap® #40
HeadLOK – SpiderDrive®
VersaLOK – TORX® ttap® #40
LedgerLOK Flat Head – TORX® ttap® #40
MVP – TORX® ttap® #25
GuardDog – TORX® ttap® #25
Cortex – TORX® ttap® #20
TrapEase – TORX® ttap® #20
All fasteners are also compatible with traditional TORX® bits.
Bits can be found at your local FastenMaster dealer. Find a dealer near you.
To remove a Cortex plug we recommend using a trim screw. Drive the screw through the plug until it bottoms out when it reaches the head of the Cortex screw. Then wiggle the plug out.
Replacement plugs can be found at select FastenMaster retailers. Contact your local rep for help finding where to buy near you!
Spider Drive bits used on HeadLOK screws can be found at your local home center or most lumberyards that stock FastenMaster products. Additionally, each box of HeadLOK comes with a free Spider Drive bit.
All FastenMaster LOK Line of screws are approved for use in chemically treated wood with waterborne alkaline copper quaternary, type D (ACQ-D). The only exception is our FlatLOK Structural Wood fastener, which is designed for interior use only. Please call 800-518-3569 or email email@example.com if you have any questions.
FastenMaster screws are not recommended for use in trees. As a tree grows, tension is put on the screw causing a risk of threads pulling out or the head pulling through the lumber.
PAMFast cannot be removed from the original drill to be put onto another drill.
Every box of PAMFast fasteners comes with a drive bit. Additional PAMFast bits can be ordered through your FastenMaster retailer.
For assistance please call 1-800-518-3569 or email firstname.lastname@example.org.